terms of use

General terms and conditions

1. Service
1.1. We are Vega Hong Kong, an independent shopping website wholly owned by Dite Electronics Co., Ltd. (hereinafter referred to as "we", "our company"). Our website provides a convenient shopping mode through the Internet (including through the use of applications or software) and provides online shopping services 24/7.
1.2. By using the website, you agree to be bound by the following terms and conditions. Please read the relevant terms and conditions carefully.
1.3. We reserve the right to change these terms and conditions from time to time without any prior notice. The revised terms and conditions will take effect from the date of publication. Your continued use of our website and our services constitutes your agreement to accept the latest version of these terms and conditions.
1.4. The meanings of certain terms used in the terms and conditions:
1.4.1 "We" is a reference to (the name of the person or company providing the service).
1.4.2 “You” is a reference to the person to whom we provide services or deliver goods and to whom payment is required for goods delivered.
1.4.3 "Content" means all text, images, logos, icons, photographs, images, moving visual representations or combinations of sounds and images, sound effects, computer programs selected, displayed or used in or in connection with our website and other materials.
1.4.4 "Goods" refers to the goods (including but not limited to gift cards) or services that you order through our website and will pay for.
1.4.5 "Service" has the meaning given in Section 1.1.
1.4.6 "Website" means Vega Hong Kong's website (www.vegahongkong.com) and any related websites connected thereto.
2. Register
2.1. You must register with us when using the Services or making an order. By registering, you represent (and we are entitled to rely on such statement) that you are 18 years of age or over and have the capacity to form legally binding contracts.
2.2. All orders you make through our website will be made within your authority to enter into the contract.
2.3. In consideration of your use of our services, you agree to:
2.3.1 Provide true, accurate, current and complete information about you when filling in the registration form;
2.3.2 Maintain and promptly update your registration information to ensure that the relevant information is true, accurate, current and complete. If we have reasonable grounds to suspect that any information is untrue, inaccurate, not current or incomplete, we have the right to suspend or terminate your registration.
3. Order
3.1. When you place an order, it means that you purchase the goods from us at the specified price of the goods. Once you submit it, you are not allowed to cancel the relevant order on your own. Even if we have not accepted or rejected your order, you should contact our relevant customer service team in time for confirmation.
3.2. The inventory status of the products is displayed on the website and will be updated regularly by us. However, it should not be relied upon as a definite statement as to whether the goods you wish to purchase are indeed in stock.
3.3. We reserve the right, at our sole discretion, not to accept or cancel orders for any reason, including but not limited to:
3.3.1 There is insufficient stock of the goods you ordered;
3.3.2 Unable to arrange delivery for your area;
3.3.3 The price marked on one or more items you ordered is incorrect due to human or computer error or errors in the pricing information provided.
3.4. If we cancel your order, we will notify you by email and will refund the order amount you paid as soon as possible or within thirty (30) days from your order. You accept that we are not required to make any compensation for your dissatisfaction.
4. Price and payment
4.1. We will use all commercially reasonable efforts to display accurate and up-to-date prices on our website. However, since the prices of various sales items are subject to errors caused by various other factors, we are unable to list the exact prices before accepting your order.
4.2. If the price of the goods when we intend to accept your order is higher than the price when you place the order, we will
4.2.1 cancel your order, or
4.2.2 Contact you to inquire whether you intend to pay a higher price or cancel your order.
4.3. If we cancel your order and you have made any payment, we will refund to you any amount debited by us from your credit card. You agree and accept that we are not required to make any compensation for your dissatisfaction.
4.4. When you place an order, you authorize us to pay the amount of the product at the time we accept your order with the credit card designated by you and represent to us that you are authorized to make the payment. Ownership of the merchandise will not transfer to you until payment is received.
4.5. We use third-party payment services to conduct online transactions. When you place an order, you agree and accept that, subject to its terms and conditions, your credit card information will be collected, processed and retained by us and the payment service provider. You agree and accept that you are solely and solely responsible for any losses incurred or incurred by you when conducting credit card transactions, and we shall not be liable for any such losses in whole or in part under any circumstances.
5. Delivery
5.1. We reserve the right to refuse delivery at our sole discretion.
5.2. When the goods are shipped to your designated shipping address, you will become the owner of the goods you ordered and you will own the goods at your own risk. This address can be the address you hire to forward your merchandise to a third-party logistics delivery service.
5.3. We will deliver the goods you order to the delivery address you provide through our staff or third-party logistics. When you confirm receipt of the merchandise, you agree to produce photo identification upon request. The goods are deemed to have been delivered to and received by you when they are delivered to the delivery address provided by you. If you fail to receive the goods for any reason, you agree and accept that we have the right to choose to charge you additional fees or cancel your order without refund or compensation.
5.4. Unless otherwise specified, we will use all reasonable commercial efforts to deliver your order within 72 hours of acceptance.
5.5. We may deliver the goods in one delivery or in multiple installments. Any times and dates given for despatch of items, or the time required for delivery, are estimates only. If we fail to meet any specified dispatch or delivery date or time, you can check the order progress yourself or contact our customer service team for consultation and confirmation. You agree and accept that we will not accept cancellation of orders or refund to you under any circumstances.
5.6. Unless otherwise specified, please browse the details of delivery charges and free shipping amounts on our website (including mobile applications and software). We reserve the right to adjust the free shipping order amount at any time and from time to time.